Shipping & Delivery Policy

Cartlos has free shipping all over the world, and no conditions applied. This means no min. order size and customers all over the world classify for free shipping. We process the order at the earliest to deliver the product in the standard expected time.

 

 

 

 

 

SHIPPING COSTS

 

 

Free Shipping For All Orders

 

 

 

TRANSIT, HANDLING & ORDER CUT OFF TIME

 

 

Generally, shipments are in transit for 5– 8 business days (Monday to Friday). Order handling time is 1 - 3 business days (Monday to Friday). Order cut off time will be 05:00 PM Pacific Standard Time.

 

 

 

WRONG ADDRESS

 

 

If you provide a wrong address during checkout and our product is returned to us then you will responsible for all shipping costs for re-sending the product. info@cartlos.com.

 

 

 

CHANGE OF ADDRESS

We can't change the delivery address once it is in transit, If you need to change the place to deliver your order, please get in touch with us at: info@cartlos.com or call +1 201-361-5924 within 24 hours of placing your order.

 

 

 

Delivery Terms

 

 

We use DHL Express to deliver the product.

 

 

 

TRACKING

Once your order has been shipped, your order comes with a tracking number allowing you to track it until it is delivered to you.

 

 

 

Cancellations

 

 

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

 

 

 

Parcels Damaged In Transit

 

 

If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.

 

 

 

TAX:

 

 

We do not impose any taxes. All taxes are already included in the product price.

 

 

 

If you have any questions or problems, please feel free to contact us.

 

 

 

CONTACT US

 

Mailing Address: 4300 Stine Rd Ste 100 Bakersfield, CA 93313, United States

E-mail Address: support@cartlos.com

Phone Number: +1 201-361-5924